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Do I need a website if I have a Facebook page?

A Facebook page is a good place to stay in touch with people who already know you. A website is where new customers find you on Google and decide to call, and it is the one place online that you own and control.

What a Facebook page does well

It is free, quick to set up, and good for posting news, photos and offers to people who already follow you. Reviews and messages in one place are useful too.

What it cannot do

The limits show up when you want new customers:

  • People searching Google for your service and your town rarely land on a Facebook page; they land on websites.
  • Some visitors do not use Facebook, and some will not log in to see more.
  • Your posts reach only part of your own followers, and Facebook decides which part.
  • The layout, the rules and the reach are Facebook's. If the page is restricted or hacked, it can disappear overnight.
  • There is no proper place for a full service list with prices, a booking form or pages for each area you serve.

What a website adds

A website is yours: your domain, your words, your layout, and it stays put. It can show every service with a price, take booking requests, and have a page for each town you serve, which is how local businesses show up in Google.

Beauty by Francesca's own website: services with prices, the owner's own words and a client's review. Read the case study for Beauty by Francesca

It also makes the rest of your marketing work harder. Your Google Business Profile, your Facebook page and your business cards can all point to one address you control.

Use both

This is not either or. Keep the Facebook page for staying in touch, and let the website do the work of being found and chosen. Link each to the other.

At TigerPoint a business website starts from $499, with the domain and logins in your name. Not sure what you need? The free written plan answers that within 48 hours, with the exact price.

Questions, answered.

Is a Facebook page bad for my business?

No. It is a useful place to stay in touch with customers. It just should not be the only place your business lives online.

Can I use my Facebook photos and posts on a website?

Yes, the photos and reviews customers already respond to are a good start for a website, as long as they are yours to use.

Will a website help me show up on Google Maps?

Your Google Business Profile is what shows on Maps, and linking it to a real website with your name, phone and town written the same way helps Google trust both.

Start with the plan.

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